Refund Policy

Thank you for choosing Floof Land! We are committed to providing you with high-quality products and services. Please take a moment to review our refund and return policy.

1. Returns
We do not accept returns for our products. All sales are final.

2. Refunds
Floof Land does not provide refunds for any purchases made on our website.

3. Exchange Policy
In the rare event that you receive a damaged or defective item, please contact us at info@floofland.com within 14 days of receiving your order. We will assess the situation and provide guidance on the appropriate course of action, which may include an exchange or replacement.

4. Non-Returnable Items
Our policy states that all items sold on our website are non-returnable, except in cases of damage or defects.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us promptly at info@floofland.com with a clear photo of the damaged or defective product. We will work with you to resolve the issue.

6. Contact Information
For any inquiries or concerns regarding our policy, please reach out to us at info@floofland.com


We appreciate your understanding of our policy. If you have any questions or require assistance, feel free to contact us, and we'll be happy to assist you. Thank you for being a valued customer of FLOOF LAND.